Our Customer Service Points will remain open for you to drop off your mail please check our opening times by visiting /services-near-you. Customers in the affected areas have been informed of the potential disruption. We will aim to work as normal, although this might not always be possible due to road closures and access around the event locations and surrounding areas. Please visit the Tour of Britain website to find details of the areas in which disruption to deliveries and other services may be affected during the event.ĭisruption throughout this period may be subject to change, with little or no warning. The Tour of Britain cycling event is taking place in parts of the UK from Sunday, 3 September until Sunday, 10 September. If you need to collect an item for which we've left a 'Something for You' card, please check /services-near-you for details of our Customer Service Point locations and opening hours. We will regularly update customers on the offices most impacted here: We're sorry for any inconvenience and thank you for your understanding. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive. In those cases, we will rotate deliveries to minimise the delay to individual customers. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. We aim to deliver to all addresses we have mail for, six days a week. Our mail centres reported all mail was processed or despatched to schedule over the past 24 hours.ĭeliveries are operating as normal across the UK today. As a result, some mail posted in parts of London and the South East, due for delivery in parts of the South West of England may arrive later than planned. This was due to road closures around Marylebone Road flyover and traffic diversions. Last night the vehicle carrying some mail from the Princess Royal Distribution Centre to the South West Distribution Centre arrived later than planned. Our rail network services operated to schedule over the past 24 hours. As a result, some mail posted in parts of the BT postcode area, due for delivery in parts of the Midlands, the South West, the North of England and Wales may arrive later than planned. Last night, a technical issue with the flight due to carry some mail from Belfast to East Midlands Airport meant we needed to forward the mail by our alternative road services. Here we let you know about any significant issues in our logistics operation. Royal Mail operates an air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.
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